Last Updated: 14 September 2026

These Terms & Conditions govern the use of the Tekba Food website and the electronic services made available through it.

By accessing or using this website, you agree to these Terms & Conditions.

This website is primarily intended for business customers, wholesalers, distributors, retailers, HoReCa operators and other professional partners interested in Tekba Food products and services.

1. About This Website

The Tekba Food website provides information about our company, products, cold-chain logistics, distribution services and business cooperation opportunities.

The website is primarily intended for informational and B2B communication purposes.

Products cannot currently be purchased directly through the website.

Submitting an enquiry, contact form or quotation request does not by itself constitute an order or create a binding sales agreement.

2. B2B Nature of Our Services

Tekba Food primarily supplies products and services to businesses and professional customers.

Our activities may include cooperation with:

• Wholesalers
• Distributors
• Retail chains
• Cash & carry operators
• Foodservice wholesalers
• HoReCa businesses
• Hotels and restaurants
• Catering companies
• Importers
• Other professional food-sector partners

Commercial transactions are subject to individual quotations, order confirmations, commercial agreements or other separately agreed sales conditions.

Where specific contractual terms have been agreed with a customer, those terms take precedence over these Website Terms & Conditions in relation to the relevant commercial transaction.

3. Product Information

We make reasonable efforts to ensure that product descriptions and information displayed on the website are accurate and up to date.

However, product information may change from time to time, including:

• Ingredients
• Product specifications
• Packaging
• Weight and dimensions
• Recipes
• Nutritional information
• Allergens
• Shelf life
• Storage requirements
• Availability

Website photographs and visual representations are provided for illustrative purposes and the appearance of the actual product or packaging may vary.

Before placing an order, business customers should refer to the latest product specifications, labels and commercial documentation provided by Tekba Food.

4. Food and Allergen Information

Information relating to ingredients, allergens, nutritional values, preparation instructions and storage conditions may be provided on the website for general information.

The latest product specification and product label applicable to the supplied product should always be considered the primary source of product information.

Customers are responsible for reviewing relevant product documentation before resale, distribution, preparation or serving.

For detailed product or allergen information, please contact Tekba Food before placing an order.

5. Product Availability

Displaying a product on the website does not guarantee its availability.

Product availability may depend on factors including:

• Inventory levels
• Production schedules
• Minimum order quantities
• Destination country
• Logistics capacity
• Seasonal availability
• Packaging format

Tekba Food reserves the right to modify, suspend or discontinue products without prior notice.

6. Prices and Quotations

Unless expressly stated otherwise, prices are not published on the website.

Prices may vary depending on:

• Product
• Quantity
• Order volume
• Packaging requirements
• Delivery destination
• Transport requirements
• Cold-chain requirements
• Commercial terms
• Applicable taxes and duties

Any quotation provided by Tekba Food is subject to the conditions and validity period stated in that quotation.

A website enquiry or quotation request does not oblige Tekba Food to accept an order or enter into a commercial agreement.

7. Orders and Commercial Agreements

Orders, deliveries, payment terms and other commercial conditions are agreed separately between Tekba Food and the business customer.

Depending on the transaction, these may include:

• Product quantities
• Minimum order quantities
• Prices
• Payment terms
• Delivery conditions
• Logistics arrangements
• Storage requirements
• Customs requirements
• Applicable Incoterms
• Product specifications

These Website Terms & Conditions do not replace separately agreed sales contracts, distribution agreements, order confirmations or commercial terms.

8. Cold Chain and Logistics

Certain Tekba Food products require frozen or temperature-controlled storage and transportation.

Customers and business partners must comply with the storage, transportation and handling requirements provided for the relevant products.

Where Tekba Food provides or coordinates cold-chain logistics, the exact scope of responsibility, delivery conditions and applicable commercial terms will be agreed separately.

Once responsibility for the products has transferred in accordance with the agreed delivery terms, the receiving party is responsible for maintaining the required storage and handling conditions unless otherwise agreed.

9. Electronic Services

Through the website, Tekba Food may provide electronic services including:

• Access to website content
• Contact forms
• Quotation request forms
• Product information requests
• Other electronic communication tools

These services are generally provided free of charge.

No user account is required unless otherwise indicated.

Use of an electronic service begins when the user accesses or uses the relevant functionality and ends when the user leaves the website, completes the relevant communication or otherwise stops using the service.

10. Technical Requirements

To use the website correctly, users should have:

• An internet connection
• An internet-enabled device
• A current web browser
• JavaScript enabled where required
• An active email address where email communication is necessary

Certain website functions may also require cookies or similar technologies.

Information regarding cookies is available in our Cookie Policy.

Tekba Food is not responsible for technical problems caused by a user’s device, internet connection, software or third-party services.

11. Acceptable Use

Users must use the website in accordance with applicable law and these Terms & Conditions.

Users must not:

• Submit unlawful content
• Provide false or misleading information
• Attempt unauthorised access to the website or its systems
• Introduce viruses, malware or malicious code
• Interfere with website security or operation
• Use automated systems to disrupt or overload the website
• Attempt to obtain confidential information without authorisation
• Use website content in a way that infringes intellectual property rights
• Use the website for fraudulent or unlawful purposes

Tekba Food may restrict access where misuse or security risks are identified.

12. Intellectual Property

Unless otherwise indicated, all content available on this website, including:

• Tekba Food trademarks
• Logos
• Product names
• Text
• Product descriptions
• Photographs
• Graphics
• Videos
• Icons
• Website design
• Documents
• Other visual or written materials

is owned by Tekba Food or used under appropriate licence.

Website content may not be copied, reproduced, modified, published, distributed, commercially exploited or otherwise used without prior permission, except where permitted by applicable law.

Access to the website does not grant any licence or ownership rights in Tekba Food intellectual property.

13. Website Availability

We aim to keep the website available and functioning correctly.

However, uninterrupted or error-free operation cannot be guaranteed.

We may temporarily suspend or restrict access due to:

• Maintenance
• Updates
• Security requirements
• Technical problems
• Events beyond our reasonable control

We may modify, update or discontinue parts of the website at any time.

14. Accuracy of Website Information

We make reasonable efforts to maintain accurate and current website information.

However, website content is provided for general informational purposes and should not automatically be treated as a binding commercial offer.

Final product specifications, pricing, availability, delivery terms and other commercial conditions are confirmed separately during the ordering process.

15. Third-Party Links

The website may contain links to third-party websites or services.

Such links are provided for convenience or informational purposes.

Tekba Food does not control third-party websites and is not responsible for their:

• Content
• Availability
• Security
• Privacy practices
• Products or services

Use of third-party websites is subject to their own terms and policies.

16. Limitation of Liability

To the extent permitted by applicable law, Tekba Food will not be liable for losses resulting solely from:

• Temporary website unavailability
• Technical errors
• Internet or telecommunications failures
• Unauthorised third-party activity
• Reliance on outdated website information where updated commercial documentation has been provided
• Third-party websites or services

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Liability relating to the sale, supply, storage, transportation or delivery of products is governed by the applicable commercial agreement, order confirmation or other separately agreed terms.

17. Complaints Regarding Website Services

If you experience a technical problem or have a complaint relating to an electronic service provided through the website, you may contact Tekba Food by email.

The complaint should, where possible, include:

• Your name or company name
• Contact information
• Description of the issue
• Date the issue occurred
• Any relevant technical information

We will review complaints within a reasonable period and may contact you if additional information is required.

18. Privacy and Cookies

Personal data collected through the website is processed in accordance with our Privacy Policy.

Information regarding cookies and similar technologies is available in our Cookie Policy.

Users should review both documents together with these Terms & Conditions.

19. Changes to These Terms & Conditions

Tekba Food may update these Terms & Conditions where necessary due to changes in:

• Our website
• Services
• Business activities
• Technology
• Commercial practices
• Applicable legal requirements

The current version will always be published on the website together with the date of the latest update.

Changes apply from the date the updated Terms & Conditions are published unless otherwise stated.

20. Governing Law

These Website Terms & Conditions are governed by the laws of Poland, subject to any mandatory provisions of applicable European Union law.

For disputes arising between Tekba Food and business users in connection with the use of this website, the competent courts in Poland shall have jurisdiction to the extent permitted by applicable law.

Commercial disputes relating to product sales, distribution, logistics or other business cooperation may be governed by separate contractual provisions agreed between the parties.

21. Company & Contact Information

Tekba Food Sp. z o.o.

Zbrosza Duża 39A
05-604 Jasieniec
Poland

Phone: +48 780 508 134
Email: info@tekbafood.pl
Website: tekbafood.pl

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